Issues installing CRM or creating an organization

1. When installing CRM 2011 or creating an organization and you receive an error during the system checks: ‘Instance name must be the same as computer name.’ then do the following:You will most likely receive this error when the Server name was renamed or was joined to a different domain.

To find out what your previous servername was, if you can’t remember then go and look on the master system database under the system views for a table called sys.servers and edit it and it will show you the servername/instance name.

To rename a computer that hosts a stand-alone instance of SQL Server

• For a renamed computer that hosts a default instance of SQL Server, run the following procedures:

Copy
sp_dropserver <old_name>
GO
sp_addserver <new_name>, local
GO  

Restart the instance of SQL Server.

• For a renamed computer that hosts a named instance of SQL Server, run the following procedures:

Copy
sp_dropserver <old_name\instancename>
GO
sp_addserver <new_name\instancename>, local
GO

Restart the instance of SQL Server

2.  When trying to create a new organization and you receive: ‘the current user does not have required permissions (read/write) for the following Active Directory group: CN=ReportingGroup {‘GUID’},OU=” “, DC=” “, DC=” ” ’then  check the following, which might be the solution

a. Make sure that the user you are trying to create the organization has write access to AD for that container.

b. The AutoGroupManagementOff registry value will stop CRM trying to update AD, and this should apply both when importing organisations or adding new users, you can check this registry key by going to the following path within the Registry.

• Click Start, click Run, type regedit, and then click OK.
• Locate the following registry subkey:
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
• AutoGroupManagementOff
  • 1 Enabled
  • Disabled

Try creating the organization again and it should work.